I recomend you google for 'how to uninstall hidden devices' or simply go to this link ( Uninstall Hidden Devices, Drivers, and Services | tech-recipes )and follow the instructions.ĭownload the original drivers from the Creative Support website: This may be a bit tediouse becouse you need to unplug the webcam for the complete uninstall to suxceede, and doing so make the 'Unknown device' hide so you will not be able to see it. I noticed that when you try to install the original driver on Windows 7 (I personally use the 圆4 version of it), even if the webcam doesn't work in the end, there are still some pieces of driver installed that may interfeere with the correct installation process.īe sure to do a clean install uninstalling all the drivers from the control panel and also uninstall the webcam specific drivers from the device manager(in my case i have an 'Unknown device' listed.